User Interface & User Experience Designer
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Returns & Exchanges


 

Returns and Exchanges Experience

Responsive web designs for the Abercrombie & Fitch and Hollister Co. brands

 

 
 

Project

Collaborated with multiple UX team members to design the final UI for Abercrombie & Fitch and Hollister returns and exchanges experience.

Stacy’s Role

UI and UX Designer

Tool

Sketch

Goal

Elevate and engage customers in the returns and exchanges experience via clean and branded UI.

Process

Unfortunately, I am unable to share the wireframes, design iterations, testing methodologies, user and AB testing details that accompanied this project because of Non-Discloser Agreements. 

Please reach out to me at scarsondesign@gmail.com; I would love to chat about my process, testing experience, and more about this project in detail.

 
 

 

Mobile Experience

Digital returns and exchanges "happy path" 

 
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Desktop Experience

Key screens from the desktop returns and exchanges experience 

 
HCO Desktop Returns Summary
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Tablet Experience

Key screens from the tablet returns and exchanges experience

 
 
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Abercrombie & Fitch

The Returns and Exchanges experience was also designed for Abercrombie & Fitch.

 
 
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