Returns and Exchanges Experience
Responsive web designs for the Abercrombie & Fitch and Hollister Co. brands
Collaborated with multiple UX team members to design the final UI for Abercrombie & Fitch and Hollister returns and exchanges experience.
UI and UX Designer
Elevate and engage customers in the returns and exchanges experience via clean and branded UI.
Unfortunately, I am unable to share the wireframes, design iterations, testing methodologies, user and AB testing details that accompanied this project because of Non-Discloser Agreements.
Please reach out to me at firstname.lastname@example.org; I would love to chat about my process, testing experience, and more about this project in detail.
Digital returns and exchanges "happy path"
Key screens from the desktop returns and exchanges experience
Key screens from the tablet returns and exchanges experience
Abercrombie & Fitch
The Returns and Exchanges experience was also designed for Abercrombie & Fitch.