User Interface & User Experience Designer
pudos Icon.png

Pickup - Drop Off


 

Pickup - Drop Off Experience

User interface and responsive design update to the Abercrombie & Fitch and Hollister 'Pickup - Drop Off' experience

 
 

 
 

Project

Redesign the ‘Pickup, Drop Off’ experience, a common international delivery method preferred over home delivery because of package theft and regional delivery regulations. Users pick up their order at pickup points (UPS, Royal Mail, and other locations).

A common international alternative to home delivery, ‘Pickup – Drop Off’ lets users pickup their order at a pickup point.

 

Stacy’s Role

UX and UI Designer

Created user tests for design concepts

Collaborated with development to create the experience

Process

Unfortunately, I am unable to share the wireframes, design iterations, testing methodologies, user and AB testing details that accompanied this project because of Non-Discloser Agreements. 

Please reach out to me at scarsondesign@gmail.com; I would love to chat about my process, testing experience, and more about this project in detail.

 
 

 
 
 
PUDOS hco 1

The Pickup, Drop Off experience begins in checkout as an order pickup option.  

 
HCO D PUDOS MAP
 
HCO D PUDOS selected store

Clicking a store exposes the store details and gives users the option to select that store as their pickup point.

 
HCO PUDOS list

Users can toggle between a list or map view of the pickup points.

 
HCO D PUDOS Selected Store

Once selected, the store card of the selected store will appear inline on the checkout page.

 
 
 

 
 
 

Responsive Design

A high-level view of how the Pickup - Drop Off experience adapts to different breakpoints

 
 
Responsive PUDOS 1.png
 
Pudos responsive 2
 
PUDOS responsive 3
 
 

 

Old v. Update

Left: old Pickup, Drop Off experience

Right: updated Pickup, Drop Off experience

 
 
Old HCO
NEW HCO